Shipping Policy

At Manero Amsterdam, we are committed to delivering your order as smoothly and efficiently as possible. Please read our Shipping Policy to understand how we process and ship your purchases.

1. Order Processing Time

All orders are processed within 1 business day after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Time

Our estimated shipping time is 5–8 business days.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs procedures, and other external circumstances.

3. Total Delivery Time

The estimated total delivery time consists of:

• Processing Time: 1 business day.

• Shipping Time: 5–8 business days.

Delivery times begin after your order has been successfully placed and payment has been confirmed.

4. Order Tracking

Once your order has been shipped, you may receive a tracking number by email.

Please allow some time for tracking information to become available in the carrier's system.

If you have not received tracking information or need assistance with your shipment, please contact our customer support team.

5. Shipping Delays

Although we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:

• Shipping carrier delays.

• Customs inspections or procedures.

• Weather conditions.

• Public holidays.

• Unexpected logistical disruptions.

If your order takes longer than expected to arrive, please contact us so we can assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at info@manero-amsterdam.com.

We cannot guarantee that address changes can be made once an order has entered the processing or shipping stage.

7. Lost or Missing Packages

If your package appears to be lost or has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will review the situation and assist you in resolving the issue.

Your statutory consumer rights remain unaffected.

8. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store: Manero Amsterdam
Email: info@manero-amsterdam.com

Our team will be happy to assist you.

Thank you for shopping with Manero Amsterdam!