Privacy Policy

At Manero Amsterdam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or shop at Manero Amsterdam, we may collect the following types of personal information:

• Personal Information: Your name, email address, phone number, and billing and shipping addresses.

• Order Information: Products purchased, payment status, order history, and transaction details.

• Payment Information: Payment details necessary to process your transaction. Payment information is generally handled securely by our third-party payment providers.

• Technical Information: IP address, browser type, device information, and website usage data.

• Marketing Information: Your communication preferences and interactions with our promotional emails, where applicable.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders.

• To arrange shipping and delivery.

• To process payments and refunds.

• To communicate with you about your purchases.

• To respond to customer service inquiries.

• To improve our website, products, and shopping experience.

• To prevent fraud and protect our business.

• To send promotional communications where you have provided the necessary consent or where otherwise legally permitted.

3. Sharing Your Information

Manero Amsterdam does not sell your personal information.

We may share relevant information with trusted third parties when necessary to operate our business, including:

• Payment Providers: To securely process payments and refunds.

• Shipping Companies: To deliver your orders.

• Technology Providers: To operate, maintain, and improve our website.

• Analytics Providers: To understand website performance and visitor behavior.

• Legal Authorities: When disclosure is required by law or necessary to protect our legal rights.

These third parties are only permitted to process personal information as necessary for their respective services and in accordance with applicable data protection laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

These technologies may be used to:

• Remember your preferences.

• Keep items in your shopping cart.

• Understand how visitors use our website.

• Improve website functionality.

• Support marketing activities where permitted.

You can manage your cookie preferences through the available cookie settings on our website or your browser settings.

Non-essential cookies will only be used where the required consent has been obtained.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although we work to protect your information, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Certain information may need to be retained for longer periods to comply with legal, accounting, tax, or regulatory obligations.

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your country of residence and applicable data protection laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Restrict or object to certain types of processing.

• Request a copy of your personal information.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with your relevant data protection authority.

To exercise any of these rights, please contact us at info@manero-amsterdam.com.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Manero Amsterdam is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing personal information.

9. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without the required parental or legal consent.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take appropriate steps to address the situation.

10. International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where personal information is transferred internationally, we take appropriate measures to ensure that such transfers comply with applicable data protection laws, including the GDPR where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Store: Manero Amsterdam
Email: info@manero-amsterdam.com

We appreciate your trust in Manero Amsterdam and are committed to handling your personal information responsibly.